Frequently Asked Questions
Find answers to common questions about our artisanal chocolates
How should I store my chocolates?
To maintain freshness, store your chocolates in a cool, dry place between 60-68°F (15-20°C). Avoid refrigeration as it can cause sugar bloom or odor absorption.
Do you offer vegan or dairy-free options?
Yes, we have a selection of dark chocolate bars and vegan-friendly truffles. Please check the product descriptions for specific dietary information.
Are your products nut-free?
While many items do not contain nuts, all of our chocolates are produced in a facility that handles peanuts and tree nuts. Cross-contamination may occur.
How long will my chocolates stay fresh?
Our truffles and ganaches are best enjoyed within 3-4 weeks of delivery. Solid chocolate bars can last up to 6 months if stored properly.
Can I include a personalized gift message?
Absolutely. You can add a custom message during the checkout process, which we will print on an elegant gift card.
Do you ship in warm weather?
Yes, during summer months or to warm climates, we use insulated packaging and cold packs to ensure your chocolate arrives in perfect condition.